Privacy Policy

Effective Date: August 7, 2026

At Same Creative (accessible from https://samecreative.sahelizabeth.com), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you visit or place an order on Same Creative, we collect various types of information necessary to process your purchase and improve your shopping experience:

A. Information You Provide Directly:

  • Order Information: Name, billing address, shipping address, email address, phone number, and items purchased.
  • Account Details: If you create an account, we store your username and account credentials.
  • Customer Support & Communications: Any details you share when contacting us via email, contact forms, or site feedback.

B. Payment Information:

Payment details (such as credit card numbers or PayPal account info) are collected and processed directly by our third-party payment gateways (e.g., Stripe, PayPal, WooCommerce Payments). Same Creative does not collect or store full credit card numbers or banking credentials on our servers.

C. Automatically Collected Information:

  • Log Data & Device Info: IP address, browser type, operating system, referring URL, page views, and timestamps.
  • Cookies & Tracking: We use cookies to enable core e-commerce functionality (like keeping items in your shopping cart), analyze traffic, and remember your site preferences.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Fulfilling Orders: Processing transactions, printing items, and delivering packages to your address.
  • Customer Communication: Sending order confirmations, shipping updates, tracking numbers, and responding to support queries.
  • Site Operation & Improvement: Maintenance of our WordPress platform, preventing fraud, ensuring server security, and optimizing site performance.
  • Marketing (Optional): Sending newsletters or promotional updates only if you have explicitly opted in. You can unsubscribe at any time.

3. How We Share Your Data

We do not sell, rent, or trade your personal information. We share data only with trusted third-party service providers necessary to operate our shop:

  • Print & Fulfillment Partner (Gelato): When you place an order, your shipping details (name, delivery address, phone number, and items ordered) are automatically transmitted to Gelato (https://www.gelato.com) and their local print/courier partners solely for producing and shipping your order.
  • Payment Processors: Transaction details are shared with gateway providers (e.g., Stripe, PayPal) to process payments and verify authorized transactions.
  • Hosting & Infrastructure: Our website hosted on WordPress utilizes security, anti-spam (e.g., Akismet), and caching tools to ensure safe browsing.
  • Legal Requirements: We may disclose your information if required by law, regulation, or legal process to comply with legal obligations.

4. Cookies and Tracking Technologies

Cookies are small text files placed on your device to enhance site navigation and site performance. We use:

  • Essential Cookies: Required for WooCommerce functions, cart tracking, and secure login session management.
  • Analytics & Preference Cookies: Help us understand site traffic patterns and save user settings.

You can manage or disable cookies through your browser settings. Note that disabling essential cookies may impact your ability to use the shopping cart or complete checkout.

5. Data Retention

  • Order Records: We retain transaction records (name, shipping address, purchase history) for as long as necessary to fulfill accounting, tax, legal, and operational obligations.
  • User Accounts: If you create an account, your profile data remains stored until you request its deletion or close your account.
  • Comments & Interactions: Comments and associated metadata are retained indefinitely to enable automatic approval of follow-up comments.

6. Your Data Protection Rights

Depending on your jurisdiction (e.g., Brazil’s LGPD, Europe’s GDPR, or US state laws), you have rights regarding your personal data, including:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete personal details.
  • Erasure (“Right to Be Forgotten”): Request deletion of your personal data (subject to legal retention requirements).
  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us at screative[@]sahelizabeth.com.

7. Data Security

We implement standard security measures, including SSL encryption (HTTPS) across our website, to protect your personal data during transmission and storage. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to external sites (such as social media profiles or third-party tools). We are not responsible for the privacy practices or content of external platforms. We encourage you to review their respective privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

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